Samsung galaxy s4 mini driver download windows 7

July 29, 2020

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Hello Laura,

Welcome to Microsoft Community Forum.

As per the description, I understand that your Samsung Galaxy S4 phone is not getting recognized by Windows. You were able to access the phone and transfer files the first time but after downloading Verizon software Windows fails to recognize the phone when connected. You have already tried a number of troubleshooting steps like uninstalling Verizon software, switching to different ports, running USB troubleshooter and kies 3 but none of them helped you enough to get this problem resolved.

I would appreciate if you can provide us the following information to help us understand the issue better.

1. What do you mean when you say “it gets recognized as being “connected as installer”?
2. What happens when you connect the phone to the computer? Do you get any error message?
3. Are you able to connect and access other USB devices on this computer?

Let’s try these methods below and check if that solves the problem.

Method 1:

Let’s follow the troubleshooting steps in the Samsung link below and check if that works.

Cell Phones: What do I do if Kies is not seeing my Device?

http://www.samsung.com/us/support/faq/FAQ00029015/29183

Method 2:

Uninstall and Reinstall the latest USB Drivers for the Samsung S4 Device on the Computer

Please follow these steps and check if that resolves the issue.

Step 1: Uninstall the Device Drivers

1. Disconnect the Samsung S4 Device from the computer.
2. Press “Windows Logo” + “R” keys on the keyboard, type “devmgmt.msc” in the “Run” Command box and press “Enter”.
3. Search for the Samsung S4 device from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers from the computer.
4. Follow the on-screen instructions to complete it and the restart the computer if prompted.
5. After the restart, connect the Samsung S4 device back to the computer and then open the Device Manager again. Now, click on the “Scan for hardware changes” button and check if Windows 7 detects the phone and installs an appropriate driver automatically.

Step 2: Check the Windows updates for any latest driver updates.

1. Press “Windows Logo” + “R” keys on the keyboard, type “Control” in the “Run” Command box and press “Enter”.
2. Select either of the options: “Small icons” or “Large icons” from the “View by” menu on the upper-right corner of the “Control Panel” window.
3. Click on “Windows Update” and then click on the “Check for updates” link from the left pane of the window to receive a fresh list of updates.
4. If the updates are available, then install all the updates listed there.
5. Follow the on-screen instructions and restart the computer, if prompted.

If Windows Update does not offer any latest Windows 7 compatible drivers, download and install the latest driver software from manufacturer website.

Step 3: Update Driver Software from the Manufacturer’s website:

Download and install the latest version of the SAMSUNG Kies program from the Samsung website and check if that resolves the issue. You may download the SAMSUNG Kies setup file from this link:

Download SAMSUNG Kies 3.0

http://www.samsung.com/us/support/faq/FAQ00059171/81102

Note: Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the use of Third Party Software can be solved. Using Third Party Software is at your own risk.

Hope this helps. Please let us know the results. Feel free to write us back for any further assistance, we’ll be glad to assist you.

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